Frequently Asked Questions (FAQs)
General
Where are you based?
The Mess and Play Company is based in Bredbury, Stockport (SK6 2SN). We are easily accessible and offer free on-site parking.
Are you Ofsted Registered?
Yes. We are an Ofsted Registered education and childcare provider, committed to providing a safe, inclusive, and high-quality environment for every child.
How can I book a session?
You can book online through our booking system or contact us directly by phone or email if you need any assistance.
What ages do you cater for?
Our services are available for children of various ages, depending on the session. Please check the individual service pages or contact us for age-specific information.
Alternative Provision
Who can access your Alternative Provision?
We accept referrals from schools, local authorities, professionals, and parents. Our provision supports children who require an alternative to mainstream education.
Do you support children with SEND?
Yes. We have extensive experience supporting children with Autism, ADHD, SEMH, learning disabilities, and other additional needs.
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Home Education
Do I stay with my child during Home Education sessions?
We offer both family sessions where parents/carers stay and drop-off sessions, depending on the timetable.
Do you follow the National Curriculum?
Our sessions complement home education through engaging, practical learning experiences and can be tailored to meet individual educational goals.
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Holiday Club & HAF
Who can attend Holiday Club?
Our Holiday Club is open to all children during school holidays, subject to availability.
What is the HAF Programme?
The Holiday Activities and Food (HAF) Programme provides funded holiday places, including activities and meals, for eligible children during the Easter, Summer, and Christmas holidays.
What should my child bring?
We recommend comfortable clothing, a refillable water bottle, and any items requested for specific activities. Full details are provided before each session.
Short Breaks
Who are Short Breaks for?
Our Short Breaks service is designed for children and young people with SEND or additional needs, providing enjoyable activities while giving parents and carers valuable respite.
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Messy Play
Will my child get messy?
Yes! Messy play is all about exploring and having fun, so we recommend bringing your child in clothes you don't mind getting messy.
Do I need to stay with my child?
Yes, our Messy Play sessions are parent/carer-led unless otherwise stated.
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Cooking Sessions
Are ingredients provided?
Yes. All ingredients and equipment are included unless otherwise stated.
Do you cater for allergies?
Yes. Please inform us of any allergies or dietary requirements when booking so we can make suitable arrangements wherever possible.
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Tutoring
Do you offer one-to-one tutoring?
Yes. We offer both one-to-one and small group tutoring to suit individual learning needs.
What subjects do you teach?
We offer support in English, Maths, Phonics, Reading, Writing, Science, homework support, and study skills.
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SEND Support
Can my child attend if they have additional needs?
Absolutely. We pride ourselves on being an inclusive provider and work closely with families to ensure every child receives the support they need.
Can I discuss my child's needs before booking?
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Yes. We encourage families to contact us before booking so we can discuss your child's individual needs and ensure we can provide the best possible support.
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Bookings & Payments
How do I pay?
We accept a variety of payment methods. Payment information will be provided during the booking process.
What is your cancellation policy?
Please refer to our Terms and Conditions for full details of our cancellation and refund policy.